It’s always nice to hear when you’re being appreciated. We often tread a fine line between ensuring we give the best level of service to our client, the landlord, but at the same time we both need a happy tenant. Listed below are some of the people that have told us.

“Hi, I viewed your flat on Gorgie Road yesterday. Just to say that I will be going for a different flat in the same area but wanted to say thanks for the help. The staff were the friendliest I’ve come across.”
- DG
“I recently moved out of Morrison Street, having greatly enjoyed my time there. Thank you for being such superb letting agents.”
- With best wishes, NW
“Thanks. Want to put it on record that you’ve been most professional in dealing with us and we will miss Dove Davies a lot.”
- VL
“My wife and I are interested in a viewing, ideally this Wednesday. We have been previously customers with your company and are now moving back to Edinburgh. Given the good experiences we would like you to be our letting agency again.”
- Best wishes, Dr. MR
“Thank you for the attention of you and your staff over the past years. We have been very pleased with your service and, indeed, have recommended you to others looking to let their Edinburgh property.”
- PJ
“Thank you for all your help yesterday and over the last 9 years. Will you please also pass on my thanks also to the tenant.”
- Best wishes, KG
“Thank you so much! Thought Dove Davies was a great agency to be with and will recommend to other students.”
- KW
“Once again thank you very much for your outstanding support.”
- All the best, MU
“Just wanted to say thanks for arranging the repairs. Everything’s “tickety boo” now and you were really efficient about it, so I’m another satisfied customer on what is no doubt a long list! I’ll update my copy of the inventory to take account of the repairs and send it in to you next week.”
- Kind regards, DR
“Many thanks for your e-mail, Norma – and as always my thanks for the manner in which you oversee so wisely and thoroughly the letting of the property: I really do appreciate that hugely, and have been so glad to have found such a reliable firm to fulfil that role.”
- With warm regards, JM
“I am writing you this email as an appreciation to the outstanding efforts and help I got from Norma with regards to my property. I also would like to extend my appreciation to all the team members who have been always very professional in handling by property for the past 15 Years.”
- Thank you! SA
“I’m immeasurably grateful for how understanding and helpful you were during my time renting from you, so a massive thanks to you, Valerie, and the rest of the team. I’ll definitely recommend you to any friends looking to rent.”
- CA